Which Quality Characteristic Can Be Applied to Both Goods and Services

question 126

Multiple Choice

Which quality characteristic can be applied to both goods and services?

• A)reliability  
• B)serviceability  
• C)durability  
• D)homogeneity

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Definitions:

Sheldon Stryker

An American sociologist known for his contributions to symbolic interactionism and identity theory.

Symbolic Interaction

A sociological perspective focusing on how individuals interpret and confer meanings to symbols, actions, and interactions within society.

Macro-level Sociology

examines societal dynamics and structures at a large scale, focusing on social systems, institutions, and populations rather than individual behaviors.

Macro-level Structures

Large-scale social structures and institutions that shape the patterns and behaviors of social life, including economy, government, and education systems.