The Five Characteristics That Typically Distinguish a Quality Service Are

question 1

True/False

The five characteristics that typically distinguish a quality service are reliability, tangibles, responsiveness, assurance, and empathy.

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Definitions:

M1

A measure of the money supply that includes all physical currency and coins, demand deposits, traveler's checks, and other checkable deposits.

M2

M1 plus savings deposits, small-denomination time deposits, and money market mutual funds.

M3

M2 plus large-denomination time deposits.

M1

A category of the money supply that includes physical currency and coins, demand deposits, traveler’s checks, and other checkable deposits.