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XBC Inc Is a Utility Monopoly

question 2

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XBC Inc. is a utility monopoly. Since it does not have competitors,XBC has had little incentive to change the way it does business. This has caused XBC to become out of sync with customers who wish to receive more automated information such as online account information and internet billing. Which system best describes how XBC operates?


Definitions:

Cost of Goods Manufactured

The total production cost of the goods that were completed during a specific accounting period, including labor, materials, and overhead.

Continuous Improvement

An ongoing effort to improve products, services, or processes by making incremental improvements over time or significant improvements at once.

Manufacturing Process

The sequence of operations or techniques used to transform raw materials into finished goods.

Managers

Individuals responsible for planning, directing, and overseeing the operations and fiscal health of a business unit, division, department, or an operating unit within an organization.

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