If Many Complaints Arise About a Newly Developed Procedure,what Is

question 23

Multiple Choice

If many complaints arise about a newly developed procedure,what is the best way to handle them?

• A)Discontinue the change because it is not working.
• B)Persuade a few friends to talk positively about it.
• C)Consider the complaints as indications that change is being resisted.
• D)Analyze the complaints and alter the plan as needed.