On the Unit in Which You Work,one Nurse's Aide Is

question 19

Multiple Choice

On the unit in which you work,one nurse's aide is usually pleasant and helpful;the other is often abrasive and angry.What is the most important basic guideline to be observed by a nurse who must resolve a conflict between the two nurse's aides?

• A)Deal with issues,not personalities.
• B)Require the aides to reach a compromise.
• C)Weigh the consequences of each possible solution.
• D)Encourage ventilation of anger and use humor to minimize the conflict.

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Definitions:

Teacher

A person who helps others acquire knowledge, competences, or values, often in an educational setting.

Neo-Freudians

Psychologists who accepted the basic foundations of Freud's theory but modified and expanded upon it to include social and cultural aspects.

Adler

Alfred Adler was an Austrian medical doctor and psychotherapist who is best known for founding the school of individual psychology.

Horney

A psychoanalyst known for her theories on neurosis, personal growth, and the concept of the "real self."