The Director of HR Has Just Learned That as of Next

question 42

Multiple Choice

The director of HR has just learned that as of next month Anthony, a high-performing employee for over 10 years in the telephone and email customer support function, will become Antoinette. Anthony's co-workers are unaware of his upcoming transformation. Which of the following ideas represents the most appropriate way for the director of HR to respond?

• A)sending out a company-wide email supporting Anthony's decision
• B)notifying Anthony's supervisor so that any decline in performance can be documented and available to use in a termination action
• C)talking with Antoinette's co-workers who will be most worried about whether she will make sexual advances toward them
• D)determining which restroom Antoinette will use, probably the most sensitive issue regarding this transformation

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Definitions:

Monopoly Power

The control held by a single entity over the entire market for a product or service, allowing it to significantly influence or set prices.

Lawsuits

Legal actions taken by one party against another for the redress of grievances in a court of law.

Wal-Mart

A multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.

Natural Monopoly

A market condition where due to high fixed costs or unique product, a single firm can supply a product or service to an entire market at a lower cost than two or more firms.