A Workflow Analysis Begins with an Examination

question 53

Multiple Choice

A workflow analysis begins with an examination. Which of the following is its focus?

• A)the analysis of job descriptions and job specifications
• B)the quantity and quality of the desired and actual outputs
• C)the activities, that is, the tasks and jobs involved
• D)the inputs, or the people, material, data, and equipment used

---

Definitions:

Allegiance Bias

A tendency to support or believe in something based on loyalty or preference rather than empirical evidence.

Object-relations Theorist

A psychologist or psychoanalyst specializing in the study of how people develop mental representations of themselves and others through their early relationships.

Good Enough Mothering

A concept in psychoanalytic theory referring to an approach to parenting that is attuned to the child's needs, supportive, but not perfect, allowing for healthy development.

Holding Environment

In psychotherapy, a supportive and safe space created by the therapist that facilitates emotional healing and growth.