You Are the First Director of Training and Development for a Manufacturer

question 86

Multiple Choice

You are the first director of training and development for a manufacturer of educational toys for children. What should your first step in designing a development program be?

• A)evaluating current training and development practices
• B)gathering and analyzing the performance appraisals for all managers for the last two years
• C)reviewing the organization's strategic and HR plans
• D)carrying out succession planning for key executives

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Definitions:

Social Facilitation

An improvement in performance observed when an individual performs an action in the presence of others, compared to when they are alone.

Social Loafing

The tendency for individuals to put forth less effort when working in a group than when working alone.

Group Polarization

The phenomenon where discussions within a group lead to the adoption of more extreme positions or attitudes than initially held by group members.

Normative Influence

A type of social influence that leads individuals to conform in order to be accepted and liked by others, often involving the adoption of group norms.