Alvin, a Sales Representative for a Company Making Industrial Solvents

question 4

Multiple Choice

Alvin, a sales representative for a company making industrial solvents, lost a major customer last month. Until then, Alvin's year was about average in the level of sales. Early in the year, Alvin brought in two new customers of about the size of the customer he lost last month. Alvin's supervisor gives Alvin an unsatisfactory rating in his annual performance appraisal. Which kind of error has Alvin's supervisor likely committed?

• A)contrast
• B)primacy
• C)strictness
• D)recency

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Definitions:

Frederick Douglass

An African American social reformer, abolitionist, orator, writer, and statesman who after escaping from slavery in Maryland, became a leader of the abolitionist movement.

Military Service

The act of serving in the armed forces of a country, either voluntarily or through conscription.

Enlist

To voluntarily join a military force.

Abraham Lincoln

The 16th President of the United States, who led the country during the Civil War and played a key role in abolishing slavery with the Emancipation Proclamation.