Marcia Must Evaluate an Aggressive and Obnoxious Subordinate, Claude

question 57

Multiple Choice

Marcia must evaluate an aggressive and obnoxious subordinate, Claude. In previous years, Claude has had satisfactory performance appraisals, but this year Claude's performance has slipped to "not meeting expectations." Marcia is concerned that giving Claude negative feedback will be unpleasant and perhaps cause conflict and loss of morale among co-workers. Which of the following statements provides the best advice for Marcia?

• A)Have company security present when Marcia gives Claude his performance appraisal.
• B)Fire Claude because "not meeting expectations" cannot be tolerated for even a short period.
• C)Give Claude his true performance appraisal, and be well prepared with documentation to discuss the reasons for his appraisal.
• D)Give Claude the same performance appraisal he had last year. He is obviously a dangerous person.

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Definitions:

Culturally Aware

The understanding and respect of cultural differences and the ability to act effectively and appropriately with a variety of cultural situations.

Cultural Intelligence

The ability to relate and work effectively across cultures, understanding and respecting cultural differences.

Polycentric Attitude

An approach in international business that emphasizes adapting to and integrating with the host country's culture and business practices.

Collaborative Approach

A working method that involves joint effort and partnership among team members or organizations to accomplish a common goal.