Examlex
The process of conciliation is a means of overcoming a bargaining impasse between the union and management by having a third party make the decision that solves the impasse.
Preparation
The process of getting ready for a specific event, activity, or undertaking by planning and arranging the necessary components.
Customer Understanding
The process and result of comprehending customers' needs, preferences, and behaviors.
Trial Close
A technique used in sales to gauge a potential buyer's interest or objections by asking for their opinion or commitment before the final close.
Objection
A concern or argument raised by a potential buyer that indicates hesitance or refusal to purchase a product or service.
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