What Types of Inventories Are Used in Relation to an Assessment

question 10

Multiple Choice

What types of inventories are used in relation to an assessment model for career development to increase self-knowledge and self-awareness?​

• A)​Interest and personality inventories only
• B)​Interest inventories, personality inventories and value inventories
• C)​Value inventories only
• D)​Interest inventories only

Understand the concept of service quality, including its dimensions and measurement methods.

Identify and explain the different Service Gaps and their implications on service quality.

Discuss strategies for managing and exceeding customer expectations in service delivery.

Analyze the role of technology in managing service quality and customer satisfaction.

---

Definitions:

Leadership

The act of guiding or influencing a group towards achieving a common goal through vision, inspiration, and direction.

Communication Skills

The ability to convey or exchange information effectively through various forms of interaction.

Self-Confidence

The belief in one’s own abilities or qualities, leading to a sense of assurance in one’s actions or decisions.

Constructive Feedback

Insightful and helpful feedback intended to promote improvement and positive change rather than criticism.