When People Communicate, They Are Often Both Senders and Receivers

question 30

True/False

When people communicate, they are often both senders and receivers of messages at the same time.

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Definitions:

Sales Presentations

Structured pitches or demonstrations by salespeople aimed at convincing a customer to purchase a product or service.

Feedback

Information provided as a response to an action, performance, or process, aimed at improving or affirming the action or process.

Marginal Listening

A poor form of listening where the listener gives minimal attention to the speaker, often leading to misunderstandings or miscommunication.

Active Listening

A technique of listening that involves paying full attention to the speaker, understanding their message, responding appropriately, and remembering the discussion, indicating respect and empathy.