Which of the Following Is a Nondefensive Response to the Criticism

question 40

Multiple Choice

Which of the following is a nondefensive response to the criticism, "You've really messed up that account now"?​

• A)​"Tell me what, in your mind, I did that upset you."
• B)​"Not taking Mr.Kimble to dinner endangers the account?"
• C)​"So you're upset that the account may be lost?"
• D)​"Losing that account might really hurt our department?"
• E)​All of these answers are correct to respond nondefensively to that criticism.

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Definitions:

Passive Avoidance

A learning process in which an individual learns to avoid a stimulus or situation after experiencing or anticipating an unpleasant outcome.

Two-Way Avoidance

A learning process in which an animal or human learns to avoid a negative stimulus by performing a particular behavior.

Unpleasant Situation

A scenario or condition that is not enjoyable or is likely to cause discomfort, distress, or dissatisfaction.

Escape

A behavioral response aimed at getting away from a threatening or uncomfortable situation or stimulus.