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Program Managers Are Change Agents

question 9

True/False

 Program managers are change agents.

Calculate the effects of sales discounts on cash receipts.
Understand the normal credit balance of various accounts.
Comprehend the role of freight in in determining the cost of goods available for sale.
Interpret credit terms and their impact on payments and discounts.

Definitions:

Back Office

The administrative and support personnel in an organization who are not client-facing.

Database Software

An electronic filing system best used for larger and more complicated groups of data that require more than one table and the ability to group, sort, and retrieve data and generate reports.

Microsoft Excel

A spreadsheet program developed by Microsoft, used for data organization, calculation, graphing tools, and pivot tables.

Personal Information Manager

Software that helps users organize personal data such as contacts, appointments, tasks, notes, and emails.

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