As the Result of a Breakdown in Communication,morale Is Low

question 139

Multiple Choice

As the result of a breakdown in communication,morale is low among employees in a local factory.A(n) ____ would be MOST likely to be helpful in restoring communication and improving morale.

• A) social psychologist
• B) educational psychologist
• C) industrial/organizational psychologist
• D) clinical psychologist

---

Definitions:

Two-Factor Theory

A psychological theory, often applied to emotion or motivation, suggesting that an experience or emotion arises from the combination of a cognitive appraisal and a physiological response.

Cognitive Appraisal

The process of evaluating and interpreting a situation or event that determines its significance and the type of emotional response it elicits.

Cannon-Bard Theory

A theory of emotion that argues emotions and physiological responses occur simultaneously and independently.

Cannon-Bard Theory

The Cannon-Bard theory of emotion asserts that we experience physiological arousal and emotional feelings simultaneously, not sequentially, in response to a stimulus.