The Critical Incident Technique

question 52

Multiple Choice

The Critical Incident Technique

• A) determines the exact cause of an incident leading to a workplace injury
• B) assess the degree of discriminatory behavior in the workplace
• C) discriminates between excellent and poor behavior for someone performing a job
• D) examines the risks of injury when using different types of production equipment

Differentiate between various theories of motivation (McClelland’s motivations, entity, and incremental theories of ability).

Appreciate the role of decision-making processes in social learning theory.

Understand Mischel's if … then model and its implications for personal consistency.

Examine the relationship between personal strivings and ongoing motivation.

---

Definitions:

Fixed Cost

Expenses that do not change with the level of production or sales over a certain period, such as rent or salaries.

Output

The amount of goods or services produced by a person, machine, or industry.

Marginal Product

Marginal product refers to the additional output generated by employing one more unit of a specific factor of production, holding all other factors constant.

Labor

The exertion of mental or physical strength by humans to create goods and services.