Intentional Behaviors on the Part of an Employee That Are

question 12

Multiple Choice

Intentional behaviors on the part of an employee that are viewed as contrary to the organization's legitimate interests are referred to as

• A) organizational withdrawal
• B) discontinuance behaviors
• C) counterproductive behaviors
• D) behavioral withdrawal

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Definitions:

Employee Empowerment

Giving employees the authority, resources, and opportunity to make decisions and contribute to the company's success.

Relationship Marketing

A marketing strategy focused on building long-term relationships with customers rather than on individual transactions.

Customers' Purchases

Transactions made by consumers to buy goods or services from a seller.

Acquire New Customers

The process of gaining new clients or customers for a business through various strategies and marketing efforts.