When the Scores for a Recent Chemistry Exam Were Calculated,the

question 20

Multiple Choice

When the scores for a recent Chemistry exam were calculated,the mean was 60 and the median was 65.Later the professor discovered that one score had been recorded incorrectly; it had been entered into the computer as a 5,instead of as a 50.When this correction is made,

• A) the median for the exam will change, but the mean will stay the same.
• B) both the mean and the median for the exam will change.
• C) the mean for the exam will change, but the median will stay the same.
• D) neither the mean nor the median for the exam will be affected.

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Definitions:

Sales Orientation

A business approach focused on selling as many products or services as possible, sometimes at the expense of customer needs or satisfaction.

Customer Orientation

a business approach focused on understanding and meeting the actual needs and desires of customers, rather than just selling products or services.

Customer Satisfaction

The measure of how products or services provided by a company meet or surpass customer expectation.

Production Era

A historical period in business thought where the focus was primarily on production efficiency and manufacturing output, often at the expense of customer needs or desires.