Which Statement Is One of Juran's Ten Steps to Quality

question 60

Multiple Choice

 Which statement is one of Juran's ten steps to quality improvement?

• A) An organization should minimize top management involvement in the achievement of individual employee goals.
• B) An organization should entrust improvement to individual employees rather than appointing teams or facilitators.
• C) An organization should build awareness of the need and opportunity for improvement.
• D) An organization should avoid "keeping score" in order to achieve an overall atmosphere of quality improvement.

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Definitions:

Cognitive-Behavioral Therapy

A type of therapy focused on modifying harmful emotions, behaviors, and thought patterns using clear, goal-directed methods.

Behavioral Clinician

A professional who applies principles of behaviorism to assess, diagnose, and treat individuals with various psychological disorders and behavioral issues.

Binge Eating Disorder

An eating disorder characterized by recurring episodes of eating large quantities of food in a short period, often to the point of discomfort, but without subsequent purging behaviors.

Bulimia Nervosa

An eating disorder characterized by binge eating followed by purging to try and rid the body of unwanted calories.