Customers Who Have Left Are Much More Likely Than Current

question 3

True/False

Customers who have left are much more likely than current customers to tell one what he or she is doing wrong.

---

Definitions:

Autonomic Nervous System

The part of the nervous system that controls involuntary bodily functions, such as heart rate, digestion, and respiratory rate.

Scared

A feeling of fear or anxiety often prompted by a perceived threat.

Positron Emission Tomography

A diagnostic imaging technique that utilizes radioactive tracers to visualize and measure changes in metabolic processes, and blood flow in the body.

Radioactive Compound

A chemical substance in which at least one atom has an unstable nucleus, emitting radiation during its decay to a stable form.