One of the Three Principles That Characterize Total Quality Management (TQM) Is

question 21

Multiple Choice

One of the three principles that characterize total quality management (TQM)  is: 

• A) ​third-party certification. 
• B) ​customer focus and satisfaction. 
• C) ​distinctive competency. 
• D) ​participative management and innovation.

---

Definitions:

EPS

Earnings Per Share, a financial ratio that measures the amount of profit attributed to each outstanding share of a company's common stock, indicating the company's profitability.

Dividends

Distributions issued to shareholders by a company, typically sourced from the organization's earnings.

Repurchase

Also known as a buyback, it is a company's decision to buy its own shares from the marketplace, potentially raising the value of remaining shares.

Tax Advantages

Financial benefits derived from tax laws that reduce the amount of tax to be paid by allowing certain deductions, credits, or deferrals.