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An Insurance Company Is Modifying Its Outsourcing Strategies to Keep

question 13

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An insurance company is modifying its outsourcing strategies to keep both talent and information within the organization.Which of the following factors is influencing the company's outsourcing strategy?​


Definitions:

Ivan Pavlov

A Russian physiologist best known for his work in classical conditioning, demonstrating the learning process through the Pavlov's dogs experiment.

Operant Conditioning

A learning process in which the strength of a behavior is modified by reinforcement or punishment.

Classical Conditioning

A learning process that occurs when two stimuli are repeatedly paired: a response that is at first elicited by the second stimulus is eventually elicited by the first stimulus alone.

Operant Conditioning

A learning process through which the strength of a behavior is modified by reinforcement or punishment, a concept developed by B.F. Skinner.

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