Organizations Need to Be Sensitive to Sources of Stress, Which

question 63

Multiple Choice

Organizations need to be sensitive to sources of stress, which include all of the following except:

• A)work
• B)nonwork
• C)global
• D)resource

Discuss negotiation styles and their effects on the outcomes of conflict resolution.

Apply concepts of distributive and procedural justice, and equality and equity norms to understand reactions to resource distribution.

Assess the role of communication in conflict resolution and the conditions under which it can be effective.

Describe theories such as Heider's balance theory and the dual concerns model in relation to conflict dynamics and resolution strategies.

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Definitions:

Psychodynamic Theory

A psychological perspective that analyzes how behavior springs from unconscious drives and conflicts.

Superego

The superego is part of Freud's psychoanalytic theory, representing the ethical component of personality and providing moral standards for behavior.

Id

In psychoanalytic theory, the part of the personality that contains our basic, instinctual drives and operates according to the pleasure principle.

Ego

Refers to a person's sense of self-esteem or self-importance in psychoanalytic theory.