Match the Following:Match the Following

question 25

Multiple Choice

Match the following:Match the following:
-Reflective listening

• A)A window through which one interacts with others.
• B)A receiver's response to the message received from the sender
• C)Feedback from receiver for purpose of checking accuracy of sender's message
• D)A form of nonverbal communication
• E)Repeating of a message using different words, or a form of oral shorthand

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Definitions:

Constructive Direction

Guidance or leadership that positively influences individuals or teams towards achieving organizational goals.

Frame Bending

The process of altering or adapting the rules, structures, or belief systems within an organization to facilitate change or improvement.

Nadler and Tushman

Scholars known for their work on organizational dynamics, change management, and the congruence model for understanding organizations.

Frame Breaking

The act of radically changing established procedures or ways of thinking in an organization or field, often to spark innovation or adapt to new challenges.