An SLA Specifies ________

question 31

Multiple Choice

An SLA specifies ________.

• A) maximum latency
• B) minimum latency
• C) both A and B
• D) neither A nor B

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Definitions:

Empowerment

The process of giving individuals or groups more control over their lives or the situation they are in, often used in social, educational, or workplace contexts to enhance participation and confidence.

Price Matching

A commercial policy whereby a retailer agrees to match a lower advertised price from another retailer on identical products to attract or retain customers.

Competitor's Price

The price at which rival businesses offer similar products or services in the market.

Customer Relationship Management

The practice of managing and analyzing interactions with past, current, and potential customers to improve business relationships.