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____ determine how the sending device indicates that it has finished sending a message, and how the receiving device indicates that it has received the message.
Buyer Experience
The overall perception and satisfaction a consumer has after engaging with a company and purchasing its products or services.
Exclusionary Personas
Character profiles used in design and marketing that specifically represent individuals who are not the target audience or users of a product or service.
Customer Pain Points
Specific problems experienced by customers, which businesses aim to solve with their products or services.
Direct Feedback
Immediate, clear, and specific information or critique provided in response to an action or a presentation.
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