____ Help Design and Implement Customer Relationship Management Activities in the Electronic

question 41

Multiple Choice

____ help design and implement customer relationship management activities in the electronic commerce operation.

• A)Network operators
• B)Customer service personnel
• C)Systems administrators
• D)Content editors

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Definitions:

Unwanted Behaviour

Unwanted behaviour refers to actions or conduct that is deemed inappropriate, undesirable, or harmful by a society, community, or organization.

Social Recognition

The acknowledgment or validation of an individual's status or achievements by others within a social context.

Performance Feedback

The process of giving individuals information about their job performance, intended to improve or maintain performance levels.

Reinforcement

In organizational behavior, the use of rewards or punishments to increase or decrease the likelihood of a specific behavior being repeated.