Using the Five Stages of Customer Loyalty to Create Groups

question 61

Short Answer

Using the five stages of customer loyalty to create groups of customers that are in each stage is called _____.

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Definitions:

Liver

A large, vital organ in vertebrates responsible for detoxification, producing bile, metabolizing nutrients, and performing other biochemical tasks.

Glucose

A simple sugar that is an important energy source in living organisms, also a critical component of carbohydrate metabolism.

Cori Cycle

Named for Czech-U.S. biochemist and Nobel laureate Carl F. Cori (1896–1984). Lactic acid, produced by skeletal muscle, is carried in the blood to the liver, where it is aerobically converted into glucose. The glucose may return through the blood to skeletal muscle or may be stored as glycogen in the liver.

Protein Metabolism

The process by which proteins are synthesized, broken down, and converted into other proteins or forms of energy within the body.