A Manager Who Is at the Second Management Level (Of

question 29

True/False

A manager who is at the second management level (of the Management Level Hierarchy - see Exhibit 1.6)and directly responsible for production of goods and services is known as a 'First-Line Manager '.

---

Definitions:

Training Needs Analysis

The process of identifying and assessing the specific training requirements necessary to achieve organizational or job-specific competencies.

Organizational Analysis

An in-depth examination of an organization's structure, processes, and dynamics to identify opportunities for improvement and areas of strength.

Job Knowledge Analysis

The process of evaluating and detailing the specific knowledge required to perform a job, including tasks, skills, and understanding needed for successful execution.

Person Analysis

A process in human resources development identifying employees' skills, knowledge, and abilities to target training needs.