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A(n)____________________ represents the department during negotiation of union contracts,sales,purchases,budgets; represent departmental interests.
Expressive Needs
Emotional or social needs that involve seeking emotional support, love, belonging, and self-expression.
Instrumental Needs
Emotionally neutral, task-oriented (goal-oriented) needs.
Secondary Groups
Groups characterized by impersonal, formal, and business-like relationships, often temporary and based on a specific purpose or goal.
Groupthink
The tendency for group members to reach a consensus at all costs.
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