List the Qualities Associated with Effective Leaders and Effective Managers

question 21

Short Answer

List the qualities associated with effective leaders and effective managers.

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Definitions:

Acceptance Signals

Non-verbal or verbal cues from potential customers that indicate interest, agreement, or willingness to proceed in a sales conversation.

Disagreement Signals

Non-verbal or verbal cues that indicate disagreement or dissatisfaction during communication.

Empathy

The ability to identify and understand another person’s feelings, ideas, and circumstances.