Each of the Following Are Considered Customer Focus Practices,except

question 77

Multiple Choice

Each of the following are considered customer focus practices,except:

• A) building personal bonds between clients and the organisation
• B) pursuit of sustainable practices and outcomes
• C) innovation at the forefront of management thinking and trust
• D) being technologically literate
• E) All of these choices are fundamental practices in winning organisations .

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Definitions:

Dividend Preference

A feature of certain types of shares that entitles holders to receive dividends before common shareholders are paid.

Immediate Cash

Funds that are readily available for use without any delay or waiting period.

Uncertain Future

Describes the unpredictability or the lack of clarity regarding events or outcomes that will occur in time ahead.

Basis of Value

The principle or standard by which the value of an asset is determined.