How Do You Show Users the Error of Their Ways

question 22

Multiple Choice

How do you show users the error of their ways without creating anger or conflict?

• A)Using a stern tone of voice
• B)Electrical potential
• C)Doing their job for them
• D)Assertive communication

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Definitions:

Personal Adequacy

A sense of self-sufficiency, competence, and confidence in one's abilities and qualities.

Independence

The state or quality of being self-reliant and free from outside control or support in one's actions and decisions.

Silence

The absence of any sound or noise; it can also refer to the practice of refraining from speaking as a form of communication or as a meditative technique.

Reflection

The process of introspectively considering one's experiences, actions, and feelings to gain insights or understandings.