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According to the text, which of the following developments have taken place in the American steel industry during the past 40 years?
Group Setting
A social or work environment in which activities, discussions, or tasks are performed collaboratively in a group.
Lifetime Value
the total worth to a business of a customer over the whole period of their relationship.
Non-profitable Customers
Customers who do not generate more revenue for a company than the costs incurred to serve them, thus not contributing to the company's profit.
High Fees
Charges or prices that are significantly above average or expected, often in the context of services or transactions.
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