Examlex
Which of the following statements is correct?
Follow-Up Stage
In customer relationship management, it refers to the actions taken after a sale to maintain contact with the customer, gather feedback, and encourage repeat business.
Repeat Customers
Individuals who make several purchases from the same brand or company over time, demonstrating loyalty and satisfaction with their previous experiences.
One-Time Event
An occurrence or happening that takes place once and is not repeated.
Strong Rapport
A positive, close relationship marked by mutual understanding and trust.
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