What Is an Empathy Map

question 99

Multiple Choice

What is an empathy map?

• A)a map that helps you rate and organize the emotional content of an interview
• B)a tool that helps you collate and integrate your observations to discover new insights
• C)a tool that helps you organize your thoughts during the interview
• D)a tool that helps you define your assumptions and beliefs

---

Definitions:

Taste

The sense that allows organisms to detect flavors, typically through specialized receptor cells in the mouth.

Nausea

A sensation of unease and discomfort in the upper stomach, often preceding vomiting.

Paired Buzzer-shock

A conditioning technique involving the pairing of a neutral stimulus (buzzer) with an aversive stimulus (shock) to provoke a response.

Fear Response

The fear response is an emotional and physiological reaction to perceived threats, activating the body's fight-or-flight response.