What Should a Support Worker Remember About the Use of Slang

question 16

Multiple Choice

What should a support worker remember about the use of slang while working with a client?

• A)Slang terms will help the client to feel at home.
• B)Slang terms should be used often because professional jargon may confuse the client.
• C)Using slang terms is a good way to start a conversation with your client.
• D)It is essential to avoid slang terms and swear words and to use professional behaviours and body language in the workplace.

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Definitions:

Interpersonal Conflict

Interpersonal conflict occurs between two or more individuals in opposition to each other.

Observable Culture

This term refers to elements of an organization's culture that can be directly witnessed, such as the way employees dress, office layout, and company rituals, providing insights into the organizational values and norms.

Cultural Analysis

The examination of a group's values, beliefs, and behaviors to understand its culture.

Observable Culture

Observable culture refers to the aspects of an organization's culture that can be seen, heard, or experienced directly, such as rituals, dress codes, or language.