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Raj, a Support Worker, Is Not Sure He Heard His

question 21

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Raj, a support worker, is not sure he heard his resident's comment correctly and wants to make sure he understands the message.Which communication technique should he use?


Definitions:

New-product Development

The process of bringing a new product to the marketplace, from initial idea generation to commercialization.

Business Analysis

Involves identifying business needs and determining solutions to business problems. Solutions often include a software-systems development component, but may also consist of process improvement, organizational change, or strategic planning and policy development.

Development

The process of growth, progress, or evolution, often through incremental or innovative changes.

Prototype

An initial model or sample of a product used to test a concept or process before mass production.

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