To Effectively Manage Conflict with a Co-Worker, a Support Worker

question 14

Multiple Choice

To effectively manage conflict with a co-worker, a support worker should do which of the following?

• A)Talk in a private setting.
• B)Focus on the person.
• C)Confront the person.
• D)Avoid the person.

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Definitions:

Human Resource Management

The strategic approach to the effective management of people in an organization, which helps them gain a competitive advantage. It includes recruiting, hiring, training, and managing employee relations.

Society for Human Resource Management

A professional organization that exists to promote the role of HR as a profession and provide education, certification, and networking to its members.

Human Resource Certification Institute

An organization offering professional certifications for HR practitioners, enhancing their knowledge, skills, and competencies in human resource management.

Certifications

Official documents or designations that verify one’s qualifications or competence in a specific area.