A Resident Who Is Unfamiliar to the New Support Worker

question 25

Multiple Choice

A resident who is unfamiliar to the new support worker is ringing the call bell.The support worker checks the care plan quickly and does not know the meaning of some of the abbreviations related to ambulation and toileting.What should the support worker do first?

• A)Look up the abbreviations prior to answering the call bell.
• B)Go check on the resident to see what he needs.
• C)Check with the supervisor to clarify the care plan.
• D)Let another support worker answer the call bell as she knows the resident.

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