MrsWhite Has a Speech and Language Disorder, and the Support

question 20

Multiple Choice

Mrs.White has a speech and language disorder, and the support worker is having difficulty understanding her.What should the support worker do?

• A)Speak in a louder voice.
• B)Pretend she can understand what the client is saying in order to not frustrate her further.
• C)Call a nurse to see if she can communicate with the client.
• D)Use body language and symbols.

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Definitions:

Claiming

The act of stating or asserting something as a right, typically in a context of negotiations or disputes.

Influence Process

The methods and techniques used by individuals or groups to alter the behavior, attitudes, or perceptions of others.

Leader-member Exchange

Describes the relationship dynamic between leaders and their team members, often highlighting the importance of mutual trust, respect, and obligation.

Relationship Quality

The perceived value or excellence of an interaction or relationship, based on factors like trust, satisfaction, and commitment.