Before Attempting to Service an Automotive Air-Conditioning System Consider All

question 34

Multiple Choice

Before attempting to service an automotive air-conditioning system consider all of the following Except:

• A) Can customer afford the repair?
• B) Do you have the proper tools and equipment to service the system?
• C) Listen to customer complaint.
• D) Does your diagnosis make sense based on customer complaint.

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Definitions:

Invoice

A document issued by a seller to a buyer, indicating the products, quantities, and agreed prices for products or services.

Payment

The amount of money transferred from one party to another in exchange for goods or services.

ROG

Receipt of Goods; the process of receiving and documenting the arrival of goods from a supplier.

Outstanding Balance

The total amount of money that is owed and still payable on a loan, credit card, or other financial accounts.