Technician A Says a Block or Ladder Diagrams Are Used

question 43

Multiple Choice

Technician A says a block or ladder diagrams are used to aid in troubleshooting air conditioning duct system faults.Technician Bsays the use of test lights is not recommended for under dash service.Who is correct?

• A) Technician A only
• B) Technician B only
• C) Both A and B
• D) Neither A nor B

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Definitions:

Organizational Citizenship Behaviour

A type of behavior exhibited by employees that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization.

Person-Job Fit

The compatibility between a person's skills, experiences, and values and the requirements, dynamics, and culture of a job.

Organizational Identification

The extent to which employees associate themselves with their organization, adopting its values and goals as their own.

Person-Job Fit

The compatibility between an individual's skills, abilities, interests, and values with the requirements and characteristics of a job.