Technician a Says That a Repair Order Does Not

question 2

Multiple Choice

Technician A says that a repair order does not need to be filled out for a no charge (free) repair.Technician B says that the repair order is a legal document that must be filled out for every vehicle worked on.Who is correct?

• A) Technician A only
• B) Technician B only
• C) Both A and B
• D) Neither A nor B

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Definitions:

Psyche

A term used in psychology to refer to the mind, encompassing conscious and unconscious aspects of mental processes, personality, and emotions.

Defense Mechanism

Psychological strategies used unconsciously by individuals to protect themselves from anxiety and to cope with reality.

Reaction Formation

A defense mechanism where an individual behaves in a manner opposite to their true feelings or desires.

Affiliative Humor

A style of humor used to enhance social relationships by focusing on light-hearted, inclusive jokes and anecdotes.