When Someone Initiates a Call for Help,the Technician Starts the Process

question 49

Multiple Choice

When someone initiates a call for help,the technician starts the process by creating a(n) ____.

• A)ticket
• B)request
• C)rule
• D)order

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Definitions:

Ask Cortana

A feature utilizing Microsoft's virtual assistant that allows users to input questions or commands through voice or typing to retrieve information or perform actions.

Cortana

A virtual assistant created by Microsoft, designed to help users with tasks such as setting reminders and answering questions using natural language.

Bing

Microsoft's internet search engine, providing web, video, image, and map search services.

Cortana

Microsoft's virtual assistant that uses natural language processing to answer questions, make recommendations, and perform actions.