When You're Working with or Talking to a Customer,focus on ____

question 33

Multiple Choice

When you're working with or talking to a customer,focus on ____.

• A)the amount of time
• B)the solution
• C)the problem
• D)him or her

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Definitions:

Job Involvement

The degree to which an individual identifies psychologically with their job and considers their perceived performance level important to self-worth.

Worker Motivation

The level of energy, commitment, and creativity that a company's workers bring to their jobs.

Job Satisfaction

The level of contentment employees feel about their work, which can affect their performance and overall well-being.

Sexual Scripts

Sets of implicit rules that specify proper sexual behavior for a person in a given situation, varying with the person’s gender, age, sexual orientation, religion, social status, and peer group.