Explain How a Warranty Can Be Voided

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Examlex · Accepted Answer

The Answer is The warranty often applies to all components in the system,but it can be voided if someone other than an authorized service center services the notebook.Therefore,you,as a service technician,must be very careful not to void a warranty that the customer has purchased.Warranties can be voided by opening the case,removing part labels,installing other-vendor parts,upgrading the OS,or disassembling the system unless directly instructed to do so by the service center help desk personnel.

Before you begin servicing a notebook,to avoid problems with a warranty,always ask the customer,"Is the notebook under warranty?" If the notebook is under warranty,look at the documentation to find out how to get technical support.Options are phone numbers,chat sessions on the Web,and e-mail.Use the most appropriate option.

Explain How a Warranty Can Be Voided

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