In Order to Develop Our Sense of Empathy,we Need To

question 4

Multiple Choice

In order to develop our sense of empathy,we need to:

• A) ​Learn to listen with the third ear
• B) ​Learn to sympathize with the client
• C) ​Learn to use the phrases and speech patterns of the client's culture or subculture
• D) ​Realize that the client does not need to be talked down to, that he or she can understand the advicewe give

Recognize the influence of physical appearance and space in non-verbal communication.

Understand the broader implications of rumors on organization performance and employee behavior.

Understand the concept of primary and conditioned reinforcers.

Differentiate between positive and negative reinforcers.

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Definitions:

George Ritzer

An American sociologist known for his work on consumer culture, globalization, and the concept of McDonaldization.

"Nonplaces"

Refers to spaces created for transitory purposes, such as airports and supermarkets, lacking significant identity or social interactions.

Grobalization

A term coined to describe the process of cultures or businesses absorbing influences from others and becoming more similar globally, often driven by capitalist markets.

Globalization

The process by which businesses, cultures, and societies become more interconnected and interdependent through trade, technology, and cultural exchange.