The Following Is an Example of an Inadequate Response to a Client

question 7

Multiple Choice

The following is an example of an inadequate response to a client who is expressing her feelings about a family member's sudden death:

• A) ​"It sounds like you are devastated."
• B) ​"That must have been a shock!"
• C) ​"That must have been so difficult for you."
• D) ​"We just have to look on the bright side."

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Definitions:

Earnings At Risk

The potential amount of earnings that could be lost due to changes in market conditions, operational factors, or other risks.

Work Force

The pool of individuals either employed or available for employment in a specific area, industry, or economy.

Performance-Based Pay

A compensation system where an employee's pay is directly related to their performance or productivity, often used to motivate and reward high performance.

Employee Productivity

A measure of how efficiently workers complete tasks and contribute to the goals of an organization, often gauged by output per time period.